SolutionsDental & medical

Turn patient enquiries into scheduled appointments.

Questions, new enquiries, and follow-ups should not pin the desk to the line. The agent answers, qualifies, books practitioner and duration, and follows up — beside the calendar you already run. Rooms still cannot overlap.

More appointments. Less front-desk friction.

Book a 30-min demo

A telephone and open ledger on a lacquer desk

Qualify the new patient. Book the room. Keep reception off the phone.

Clinic reception with a telephone and appointment ledger in the rain

How it works

The practitioner is in session. The line still books.

Front desk takes the call. A later slot opens. Recovery fills that room — same duration, same practitioner.

Works with the calendar you already run
Voice, SMS, and web — one omnichannel inbox
Duration and practitioner constraints

Not this. An answering service that takes a message. A patient portal. A new clinic system.

Agents · Dental & medical

Jobs the agents run.

Keep the calendar that owns rooms. Agents cover the line and cancelled windows around it.

Voice and chat answering

Phone, SMS, and web — one omnichannel thread. Books practitioner and duration, including after hours.

app.lldtek.com/agents/front-desk

SMS · Front desk

Can Dr. Rahman do a 30-min follow-up Thursday?

Thursday 11:20 is open with Dr. Rahman for 30 minutes. Shall I hold it?

book_visit → Rahman · Thu 11:20 · room 2 · 30m

Built for dental & medical

Built around how this floor sells.

01
Practitioner and duration
A 30-minute follow-up is not a 90-minute consult. The agent books both together.
02
Cancelled-room recovery
When a slot opens, recovery texts the waitlist for that window — not a generic cancel notice.
03
Stops when it needs a person
It does not guess a treatment. If the thread needs a human, it hands off.
04
Sits beside your calendar
The system that owns rooms and people stays. Agents cover the unanswered line around it.

Before you commit · Dental & medical

What we put in writing.

Your book stays yours

Square, Vagaro, Booksy, or the till you picked. We sit beside it. We do not touch checkout, payroll, or the calendar.

The person on the floor stays

Agents pick up the hours no one can staff: lunch, rush, after close. Most operators keep their person on the floor and route the overflow to the agents.

Built on your book, not a deck

The call runs on your hours, languages, and menu, not a pitch we give everyone. We talk numbers only when it is a fit, and say so on the call when it is not.