01
Nobody picked up
The floor was full and the phone kept ringing. That booking never happened.
AI receptionist for appointment businesses✦
The AI receptionist thatanswers, books, and recovers.
Your next booking should not depend on someone being free to pick up. LLDTEK's agents answer every call and text, book into the calendar you already run, fill cancellations, and bring clients back.
Our customers
What is an AI receptionist?
An AI receptionist is software that answers a business’s phone calls and messages when nobody on staff is free. It speaks or texts in plain language, answers questions about services, prices and hours, and books, moves or cancels appointments in the calendar the business already uses. When a request needs a person, it passes the conversation to the team.
LLDTEK does this for appointment businesses with agents that share one thread across voice, SMS and the web, connected to the booking system or POS you already run. We staff them with you, so you never write prompts. See how setup works.
The missing layer
The sales layer your business has been missing.
- Your team already has a calendar.
- Your team already has a POS.
- Your team already has customers.
What gets lost is everything in between.
02
You replied a day late
They messaged looking for an answer. Someone else gave them one first.
03
A chair, paid for and empty
The slot opened the moment they cancelled. Nobody filled it before the hour was gone.
04
They walked out with no next visit
Great appointment, no date on the book. Now you are chasing them back from zero.
LLDTEK works those moments continuously. Intent becomes a booking. Your systems stay. Your team stays. The opportunities stop slipping through.
Whennobodycanleavethefloor,thephonestillrings.Fiveagentstakethemissedcall,filltheemptyslot,andbookthenextvisit,besidethecalendaryoualreadyrun.
How it thinks
An agent built to sell.
It understands the thread, decides against your book, and does the work instead of following a fixed script or decision tree.
What they do
Five agents. One book that never sits empty.
Front desk, recovery, rebooking, reviews, and a live floor, each with one job, working the same calendar and POS you already run.
Front desk
Answers the call, the text, and the web enquiry the moment the floor goes quiet. Books whoever is actually free, even after you've locked up.
Recovery
A no-show used to just sit there, burning the slot. Recovery texts the waitlist and the walk-in before the hour is gone.
Rebooking
Books the next visit with the same person, on a cadence that matches the work, before they've even paid for this one.
Reviews
One Google review request, sent in the language they already used. Most desks never even ask.
Live floor
The same board recovery and rebooking work from, now visible to you. See a gap forming before it costs you a booking.
Multi-location
Same five agents, a separate book for every door, one owner view across all of them. Add a location, not headcount.
Platform
A brain that keeps learning.
Self-learning, omnichannel by default, and built to run voice agents instead of answers stitched across eight separate bots.
01
Voice agents
The phone rings like a phone call, not a script. The same agent takes it, understands it, and books off the same book it uses for text.
02
Omnichannel by default
Voice, SMS, and web are not three integrations bolted together. They share one brain, so nothing has to be re-explained when the channel changes.
03
Self-learning
Every run teaches it something: which service books fastest, which follow-up worked, which question keeps coming up. It gets sharper on your floor, not in a lab.
04
Trained on your operation
Menu, price list, policies, past calls, the answer your best staff member gives without thinking. That is what it trains on, rather than a generic script.
05
Specialist agents
Front desk, recovery, rebooking, reviews, live floor. Five jobs, five agents, one brain that shares what it learns across all of them.
06
Actions on the book
Books who is free, fills a no-show, rebooks the next visit, asks for the review. Tools that touch the calendar, not a chat window that only replies.
07
Human handoff
On a VIP, a dispute, or an off-menu request, it stops and hands over the full thread. It does not guess its way through what a person should decide.
08
Multilingual
Answers in the language they used, including the review ask. One caller in Arabic, the next in English, same agent.
One thread
Voice. SMS. Web. Message. Email.
They call. The thread continues as a text. The visit lands on the calendar. The follow-up goes out. One customer, one context.
app.lldtek.com
01
They call
02
It continues on message
03
The visit hits the calendar
04
The follow-up goes out
The sale
Do not just answer.Move the book.
A price question is often a booking. The agent treats it as demand: qualify, follow up, recover, or hand off.
01/Qualify
Qualify
Comparing, checking price, asking if today is free. The agent reads intent and moves high-intent threads toward a booking.
Real-time intent scoring detects serious buyers instantly
Reads live calendar & chair capacity before proposing a slot
Zero double bookings: writes directly to your POS
Could I book balayage this Saturday?
Linh has 2:00 open. Shall I hold it?
Hold created · awaiting yes
02/Follow up
Follow up
A follow-up is not one repeated text. A client who is ready, one who is hesitating, and one who said “next week” each get a different next action at a different time.
Next week works better for me.
Mina is open Tuesday at 11:30. Want me to hold it?
Follow-up queued for Tuesday
03/Recover
Recover
A cancel is a signal. Text the waitlist that can actually take that slot. The right customer, not just anyone.
Yes, please book us.
A table for two just opened at 12:00.
Booked · table 12
04/Hand off
Hand off
For a VIP, a dispute, or an off-menu request, a person gets the thread with what the client asked, what was checked, and what should happen next.
Complete dossier with customer LTV, history, and exact request
Pre-checks floor & chair availability so nobody scrambles
1-tap routing directly to station tablets and front desk
I need to speak with someone about my colour.
Jess has the service history and request.
Human handoff · Jess notified
It acts only on your menu, hours, book, and stop rules, so it cannot offer a slot or a policy you do not have. You can watch every run.
Real-time POS & Calendar Sync
Solutions
Built around how each floor sells.
Salons, clinics, restaurants, gyms, home services, and multi-location groups. Same agents. A different book.
Salons & beauty
Turn every enquiry into a booked appointment.
Dental & medical
Turn patient enquiries into scheduled appointments.
Restaurants
Turn every reservation enquiry into a filled table.
Home & local services
Turn inbound demand into booked jobs.
Fitness & wellness
Turn interest into memberships and repeat visits.
Salons & beauty
Turn every enquiry into a booked appointment.
Dental & medical
Turn patient enquiries into scheduled appointments.
Restaurants
Turn every reservation enquiry into a filled table.
Home & local services
Turn inbound demand into booked jobs.
Fitness & wellness
Turn interest into memberships and repeat visits.
Salons & beauty
Turn every enquiry into a booked appointment.
Dental & medical
Turn patient enquiries into scheduled appointments.
Restaurants
Turn every reservation enquiry into a filled table.
Home & local services
Turn inbound demand into booked jobs.
Fitness & wellness
Turn interest into memberships and repeat visits.
Salons & beauty
Turn every enquiry into a booked appointment.
Dental & medical
Turn patient enquiries into scheduled appointments.
Restaurants
Turn every reservation enquiry into a filled table.
Home & local services
Turn inbound demand into booked jobs.
Fitness & wellness
Turn interest into memberships and repeat visits.
Process
How we go live.
We build around your real business, not a demo account.
01
Connect
The calendar, POS, and records the agent needs to see, and the actions it is allowed to take.
02
Configure
Goals, rules, knowledge, actions, handoff paths, and the stop. What it may do. What it must not.
03
Test
Real scenarios against your book before the agent touches live demand.
04
Launch
It goes live beside the team and systems you already run. Nobody is replaced.
05
Optimize
Live conversations and outcomes. What booked, what dropped, what still needs a person.
What this is not
An agent that works your book, not a chatbot or a new POS.
And not a do-it-yourself builder. You keep the system you already run. We put agents on the work around it.
Not a chatbot
A chatbot takes a message. It does not know who is actually free, what can be booked, or which language they texted in. These agents work the book: they answer, book, fill, and follow up.
Not a new POS
Your calendar and till stay where they are. LLDTEK does not replace booking software, payroll, or checkout. It sits on the unanswered call, the empty slot, and the follow-up.
Not a DIY builder
You do not prompt, chain, or maintain agents yourself. We listen to how you actually run, staff the five agents, and watch a real day with you before anyone is billed.
Fit
Who this is for
Operators who cannot sit on the phone: salons, clinics, restaurants, field teams, studios, and multi-location groups. If the line rings while the floor is full, this is the layer.
Not for
Who this is not for
A shop that already answers every ring. A team shopping for a new POS. A team that wants to build and prompt agents themselves. We turn these down on the call, before anyone signs anything.
Questions
Before you book the demo.
The questions that stop a first visit. Thirty minutes covers the rest.
An AI agent platform that sits beside the calendar or POS you already run. Five agents take the work a person cannot sit still for: the missed call, the empty slot, the next visit, the review, and the live floor. We staff them with you. You do not write prompts.